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Email: info@akashicindia.com
Phone: +91-91185-91137
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HELP AND FREQUENTLY ASKED QUESTIONS
Processing Times
Unframed / Rolled Art
Dispatched within 1–2 business days of order confirmation.
Framed Art
Carefully prepared and dispatched within 2–3 business days to ensure impeccable finishing and secure packaging.
Shipping Times
Once dispatched, delivery typically takes 3–5 business days, depending on your location.
Please note that, on rare occasions, shipping timelines may be affected by circumstances beyond our control. Should this occur, we remain fully attentive—keeping you informed at every stage and taking all necessary measures to ensure your artwork reaches you with care and without undue delay.
Absolutely. An official invoice is shared with you via email upon confirmation of your order, and a printed copy accompanies your artwork at delivery. This document serves as your formal proof of purchase and is required for any returns or exchanges. We recommend preserving both the invoice and the original packaging to ensure a smooth and effortless after-sales experience.
As part of the Akashic Assurance, we take complete ownership of your experience. In the unlikely event that your artwork is damaged in transit or you receive an incorrect piece, we will arrange a complimentary replacement, entirely at our cost.
Our assurance is simple: every Akashic artwork must arrive in flawless condition and exactly as envisioned. Please contact our concierge team, and we will resolve the matter promptly and seamlessly.
In the event of a payment interruption or any related concern, please be assured that assistance is readily available. Simply connect with our dedicated client care team, and we will manage the matter with priority and discretion.
You may reach us at info@akashicindia.com or via WhatsApp at +91-91185-91137, and we will ensure a seamless resolution at the earliest.
Once an order enters production, it is promptly scheduled with our shipping partner and moves through carefully coordinated, automated stages of preparation. For this reason, modifications or cancellations may be limited once processing has begun.
That said, we encourage you to reach out to us at the earliest. Please contact us at info@akashicindia.com or connect with us on WhatsApp at +91-91185-91137, and our team will make every reasonable effort to assist you.
Updating Your Shipping Address
If you wish to amend your shipping details, please email us with the information below, exactly in the format outlined, to ensure swift and accurate processing:
- Shipping Name
- First Line of Address
- Second Line of Address (if applicable)
- Town / City
- State
- Postcode / ZIP Code
- Phone Number
- Email Address
Providing complete and accurate details helps us ensure your artwork reaches you seamlessly and without delay.
Connect with us! Email: info@akashicindia.com Phone: +91-91185-91137 Sign up for sale, new arrivals & more Sign up
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Still have a question?
If there’s something you didn’t find an answer to, we invite you to reach out. Our team would be delighted to assist you. Simply get in touch and allow us to take care of the rest.
📩 info@akashicindia.com
We look forward to hearing from you and assisting you with care and attention.
